July 15, 2024 The Best Source of News, Culture, Lifestyle for Culver City, Mar Vista, Del Rey, Palms and West Los Angeles

Santa Monica Connects with Residents on the Go

iPhone users simply open the applet, select an issue, take a picture, and tap submit – the applet knows the exact location and sends the issue directly to the staff member who can fix it.

“Santa Monica is known to be a leader in the use of technology for providing information and services to the public. The new mobile applet is the latest example of the City using technology for connecting government with the community and for improved customer service†, noted Jory Wolf, Chief Information Officer.

The GPS and camera features built into the iPhone make it simple for residents to alert City officials about a variety of issues around the clock while they’re mobile. Residents will know that their issue went to the right person without ever going to an office, making a phone call or sitting down at a computer, and they receive status updates on their requests.

The City is receiving tremendous benefits from this new technology. A picture is worth a thousand words – when a resident taps the send button, their iPhone sends a photo and the precise location directly to the right person who can fix the issue. This efficiency saves the City time and money while improving service.

The iPhone applet is downloaded from the iPhone App Store by searching for GORequest.

The iPhone applet is the latest enhancement to the City’s citizen relationship management (CRM) solution, called GO Santa Monica, from Government Outreach, Inc., who plans to develop a similar mobile application for other handheld devices.

Related Posts

Why Choose Local Florists for Your Flower Delivery?

May 12, 2024

May 12, 2024

Finding local florists has become easier than ever with the advent of digital marketplaces. Opting for Nashville flower delivery near...

8 Essential Things to Do After a Car Accident in Las Vegas

April 16, 2024

April 16, 2024

A car crash can be extremely traumatic for the people involved in it. Even if there is no major injury...

8 Essential Things to Do After a CarAccident in Las Vegas

April 8, 2024

April 8, 2024

A car crash can be extremely traumatic for the people involved in it. Even if there is no major injury...

Foreign Currency in International Business Expansion

January 2, 2024

January 2, 2024

Business has transformed into a whole different dimension. The interconnectedness across countries is increasing the feasibility of business expansions. It...

How to Select Quality Solar Panels and Installation in California

January 2, 2024

January 2, 2024

As solar energy becomes more affordable and popular, many homeowners in California are considering installing solar panels. However, not all...

Celebrating Christmas in Las Vegas: A Winter Wonderland of Fun and Festivity

November 15, 2023

November 15, 2023

As the festive season approaches, Las Vegas transforms into a glittering winter wonderland, offering a unique and magical Christmas experience....

Navigating Oxnard’s Public Transportation System: A Driver’s Guide

November 2, 2023

November 2, 2023

Whether you live in Oxnard or want to visit, it’s useful to know how to get around this coastal city....

15 Tips For Keeping Burglars Out Of Your Business

October 16, 2023

October 16, 2023

In the ever-evolving realm of business security, the persistent threat of burglary perpetually looms overhead like a dark cloud. The...

US Gambling Laws

July 12, 2023

July 12, 2023

Whilst casino gaming is a significant part of the American culture, US gambling laws are ever-changing. Prior to the Unlawful...

Reasonable Renting in The City of Angels

June 2, 2023

June 2, 2023

What would it be like to wake up in a bustling metropolis filled with endless possibilities, set against rows of...

BEST BITCOINS CASINO 2023: EVERYTHING YOU NEED TO KNOW

May 29, 2023

May 29, 2023

Bitcoins casino and cryptocurrency casinos are in full swing, and they will increase users exponentially in the coming years. However,...

Messi Drives Up Ticket Prices Up for this MLS Season.

May 4, 2023

May 4, 2023

Lionel Messi’s arrival in Major League Soccer (MLS) is already causing a stir, and the profound effect it is having...

Don’t Miss Your Last Chance to Experience CORTEO by Cirque du Soleil!

April 25, 2023

April 25, 2023

The Show’s Run At The Microsoft Theater Ends On April 30  Time is running out for fans of CORTEO by...

Enforcement of LA’s Home Sharing Ordinance for Short-Term Rentals Falls Significantly in 2022

April 4, 2023

April 4, 2023

Better Neighbors LA report highlights the inadequacies of enforcement measures for short-term rentals in Los Angeles, calling for increased regulation...

Tragic Fire Claims Lives of Elderly Couple and Their Cat in Mar Vista

February 9, 2023

February 9, 2023

Doris Bergman and Albert Sassoe Jr. victims in Wednesday morning fire By Sam Catanzaro An elderly couple and their cat...